Wednesday, September 10, 2008

Email: Symantec Support

What I want to know could not be found on your Web site and took half an hour to get by live chat. In every experience I have had with Symantec since 1992, including [as] editor-in-chief of a national computer magazine, Symantec has been tied with IBM as the most bureaucratic and impossible-to-reach firm as far as getting a simple answer goes.

You have always had the best products and I only recommend yours. However, I try never to have contact with you because it's a sure way to waste 30 minutes.


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