Email: Mediocre organizations [AS]

It's all about which organization has the critical mass of brainpower and mind share, and adopts "best business practices." United Way has made a universe of investment in planning and people.

We always want the place we work to be significant enough to make a difference (particularly because of our own contributions), but in retrospect sometimes the places we work have dysfunctional business practices and are doomed to mediocrity.